Shopify waits up to 24 hours to confirm refunds. Your customers shouldn't have to.
Install on Shopify30-day free trial · No credit card required
When customers don't hear back after a refund, they assume something went wrong — and file a chargeback. Every chargeback means:
Install the app, customize your email, and you're done. No code, no configuration.
Issue refunds like you normally do. We detect new refunds and email the customer instantly.
Your logo, your colors, your store name. Emails look like they came from you — because they did.
Automatically sends in your customer's language. English, French, Spanish, German, Japanese, and more.
Every notification is tracked on your dashboard so you always know what was sent and when.
Toggle notifications on or off with one click. No need to uninstall.
We access customer emails only to send the notification. Nothing is stored. Activity is retained for 90 days.
One plan. Everything included.